Payment terms

• All sales from Kespa take place via e-commerce (kespa.se).
• To complete a purchase, the customer must accept the general terms and conditions. By accepting the terms and conditions, the customer undertakes to comply with them.
• An order confirmation will be sent to the email address the customer specified when placing the order. In the customer's order confirmation, information about the product(s), price, invoicing and delivery address appears.
• The customer must contact kespa@kespa.se immediately if he notices an error in the order confirmation. A purchase agreement is only concluded when kespa.se has confirmed the order through a written order confirmation to the customer.
• In cases where a product/item should be discontinued or for other reasons not delivered to the customer, the customer may be offered an equivalent item.
• The customer can choose to pay for their purchase by card payment (Mastercard, VISA and Maestro) via Shopify Payments
• Furthermore, customers can use Klarna's solutions (Klarna pay later, Klarna pay now, Klara Sliceit). Any costs, as well as arrangements for each, are presented at check-out. For more information about payment solutions with Klarna and terms and conditions, visit www.klarna.se .
• Companies can also choose to pay via invoice (a credit check may take place). The invoice is sent via e-mail to the specified e-mail address.
• When purchasing by card payment, the card number, cardholder's name, CVC code and validity period must be entered. The customer's account is debited when the goods are sent from Kespa to the customer.
• Secure card payments with 3D-secure are applied.
• Payment for goods can only be made in SEK.
• The product remains in Kespa's possession until full payment for the customer's order is received.